04-11-2016 08:04 PM
Printer worked flawlessly till this morning. My iPhone doesn't detect it. Cannot scan or print from my Mac desktop. Any suggestions??
04-13-2016 08:17 AM
Hi EagleGlass,
Your network may need to be restarted to restore the connection between your wireless devices, your Mac and the printer. Please follow the steps below to restart your network:
1. Turn off the printer and the computer/mobile devices.
2. Unplug your wireless router for at least 60 seconds, then plug it back in.
3. Wait 2-3 minutes, then turn the computer, mobile devices and printer back on.
Please attempt to print again. If you still experience difficulty, we ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) for further assistance. A Canon technical support representative will be happy to help. There is no charge for this call.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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