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New Contributor
Posts: 2
Registered: ‎07-24-2017

Re: Mx920 Wireless printing problem

Yeah!  I have been fighting with this all summer...I downloaded the driver from the Canon website and am currently printing wirelessly again!  For the record, I was showing "connected" to my access point, but whenever I tried to print wirelessly, my laptop showed my printer "offline".  VERY frustrating!

New Contributor
Posts: 2
Registered: ‎07-24-2017

Re: Mx920 Wireless printing problem

I posted too soon...I was able to print one document from my laptop files but can't print from the internet.  So frustrating!  I have had this printer for 3 years and it has acted up before.  Usually I do "something" to fix it, but I'm never sure quite what works.  

Occasional Contributor
Posts: 10
Registered: ‎12-01-2017

Re: Mx920 Wireless printing problem

[ Edited ]

The FIX is to go into:

 

Setup - Device Settings - LAN settings - other settings - TCP/IP settings - IPv6 - DISABLE 

 

 

- Truong Vu

New Contributor
Posts: 2
Registered: ‎01-18-2018

Re: Mx920 Wireless printing problem

Windows 10
New Contributor
Posts: 3
Registered: ‎02-07-2018

Re: Mx920 Wireless printing problem

this will probably be last canon printer.  I need one that works when i send a document. this one radomly goes offline.  doesn't matter whether using ios, pc, or android.  have used canon printers for years aloong with cameras and quality doesn't seem to matter now.

Occasional Contributor
Posts: 10
Registered: ‎12-01-2017

Re: Mx920 Wireless printing problem

I posted the fix. Disable IPv6 on the printer.
New Contributor
Posts: 2
Registered: ‎04-15-2018

Re: Mx920 Wireless printing problem

which menu do I go to ?

 

Occasional Contributor
Posts: 10
Registered: ‎12-01-2017

Re: Mx920 Wireless printing problem

In the menu on the printer itself.

Setup - Device Settings - LAN settings - other settings - TCP/IP settings - IPv6 - DISABLE
New Contributor
Posts: 2
Registered: ‎04-15-2018

Re: Mx920 Wireless printing problem

Amazing. This fixed everything! Thank you so much!!! OMG......

Occasional Contributor
Posts: 10
Registered: ‎12-01-2017

Re: Mx920 Wireless printing problem

😁
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