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New Contributor
Posts: 2
Registered: ‎11-28-2015

Re: MX922 goes to sleep and loses WiFi connection

Thank you. finally someone has the correct answer. My problem started when I loaded OS-X El Capitan. Your suggest solved the problem.
Product Expert
Posts: 2,274
Registered: ‎10-16-2012

Re: MX922 goes to sleep and loses WiFi connection

Hello.

 

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New Contributor
Posts: 1
Registered: ‎12-11-2015

Re: MX922 goes to sleep and loses WiFi connection

VTBlue, I was excited to see your post.  I too have a mac and I am having the same issue.  I went into airport utility to adjust my setting.... and unfortunately, they already match your settings.  This is driving me crazy.

Occasional Contributor
Posts: 6
Registered: ‎11-02-2015

Re: MX922 goes to sleep and loses WiFi connection

SMUWiLLD, sorry to hear. Seems odd. Have you tried doing a complete shut-down (not a re-start), re-start, and then gone back in and tried clicking to undo the Airport settings, shutting down again, re-starting and then clicking and re-doing the settings? 


Give that a shot. 

Good luck.

New Contributor
Posts: 4
Registered: ‎12-20-2015

Re: MX922 goes to sleep and loses WiFi connection

HERE is the fix!!!!  Go to settings then LAN settings then other settings then " wireless LAN drx" and disable it.

 

Your printer will no longer disconnect! 

This is a power saving feature that is malfunctioning.

 

Merry Christmas

 

😁😁😁😁

New Contributor
Posts: 2
Registered: ‎11-28-2015

Re: MX922 goes to sleep and loses WiFi connection

Thanks to the contributors that recommended changing the LAN Router settings. harrybuckman has it right.  Works faster than it ever has from job to job from multiple Mac's and iPads over AirPlay.  It all started with El Capitan.  It would seem that Cannon would suggest this fix.  

New Contributor
Posts: 2
Registered: ‎01-29-2016

Re: MX922 goes to sleep and loses WiFi connection

My MG6120 continues to do this. How pathetic of Canon dancing around this. Buying a new unit very soon. As another posted stated...." guess what brand I will NOT be buying "!!!! Many Canons. Now I am done. Useless junk. And my unit does not have the drx setting so I cannot even try this work around. GoodBye Canon. Screwing customers over just lost you another one.

New Contributor
Posts: 2
Registered: ‎02-03-2016

Re: MX922 goes to sleep and loses WiFi connection

I was having this problem also.  I was reinstalling the driver everytime I wanted to print.  When I used Windows troubleshooting it told me that the printer was not part of the homegroup therefore the network would not look for it.

I just made this fix earlier this morning. This afternoon the printer is still ready (not offline) which tells me that there is hope that the problem has gone away.

Hope this helps others.

New Contributor
Posts: 1
Registered: ‎02-12-2016

Re: MX922 goes to sleep and loses WiFi connection

I'm most appreciative of your finding this solution.   Interestingly, after I ticked the "Enable Access Control"  and saved the changes, the printer woke up from its fog, and started printing !!!   No recycling of the printer.   Terrific solution find - congrats.

New Contributor
Posts: 1
Registered: ‎03-04-2016

Re: MX922 goes to sleep and loses WiFi connection

Do you have a fix for a pc with a cisco router?
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