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MG3250 not connecting & printing via WiFI on Mac OS Sierra

qabel
Apprentice

Hello,

 

I've been using a MG3250 printer for the past three years via WiFi, starting with OS X Mavericks. Back then, I'd configured the WiFi connection using the setup application Canon provided. After switching the ISP a few weeks ago and having to reconfigure the WiFi connection, the printer worked fine until today. Apparently, it lost the connection and won't reestablish it - it stays shown as not connected.  Printing via USB works fine, using the Canon IJ Network Tool from 2013 to configure the WiFi connection - I believe - also does, because it does recognize the printer when connected via USB and it - apparently - also loads the configuration onto the printer. I've tried connecting it via WPS, which did not work, and given that the initial setup application doesn't work on Sierra anymore - it doesn't start -, I haven't been able to try the Standard Connection Method.

 

Any ideas on how I might solve this problem?

 

Thanks. 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi qabel,

 

The PIXMA MG3250 is not supported by Canon USA, as it is sold overseas.

 

Please try the steps outline on this page from Canon UK's web site:

 

http://www.canon.co.uk/support/consumer_products/pixma_printer_wireless_connection_setup/mg3250_prin...

 

If you continue to experience difficulties, please contact Canon UK for further assistance:. 

 

To contact Canon UK, please use the following links:

 

(for email support) http://www.canon.co.uk/support/consumer_products/contact_support/

 

(for telephone support) http://www.canon.co.uk/support/consumer_products/telephone_numbers/

 

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