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I cannot connect mg3122 wirelessly. I want to print from my tablet or phone.

dertgf
Apprentice

I have a mg3122 printer that should print from a wireless onnection.  I keep getting the message that the printer cannot be found from my tablet or phone.

 

2 REPLIES 2

Danny
Moderator
Moderator

Hi, dertgf!

So that the Community can help you better, we will need to know exactly which operating systems are running on your mobile devices (iOS, Android, Windows Phone, etc.). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

jrhoffman75
Legend
Legend

Have you paired your printer to your router?

 

Are you using the Canon smartphone app?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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