04-26-2013 10:24 AM - edited 04-26-2013 04:13 PM
I have the MX432 printer. Until recently the printer was working fine. Now when I try to print it says that it is offline. I noticed that the encryption changed from TKIP to AES and that the authentication also changed. How do I get these two items back to where they need to be? I am using Windows 8.
04-28-2013 08:54 PM
To change the wireless networking information on the printer, you would have to go through the driver installation again which will walk you through setting it back up on the network. Since you are using Windows 8, I recommend downloading the drivers from our website.
You can download the drivers by following these steps.