05-16-2018 08:05 AM
just installed a dual band router and kept active both bands. My MP640 connects to the 2.4Ghz. All other PCs connect to the 5 Ghz. The PC is no longer able to find the printer. To make it work I had to turn off the 5 Ghz band and have both PCs and printer on the same band. This is very strange. Isn’t it?
Solved! Go to Solution.
05-22-2018 10:04 AM
Canon printers can only connect to 2.4GHz networks.
To use your computers with your PIXMA MP640, they would have to be connected to the same 2.4GHz network as your printer.