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Do you support wireless printing for the MX860 anymore? For Windows 10?

EdwardS
Apprentice

There are now a number of unanswered questions from disappointed owners -- concerning the absence of current drivers, the complete inability of the product to maintain any wireless connection, etc.  Please advise if we should henceforth regard this as a wired printer only, capable of printing only through USB connections; some straight advice would save a lot of time and maybe even diminish anger.

2 REPLIES 2

jrhoffman75
Legend
Legend

See this:

 

https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/windows-10-upgrade/!ut/p/...

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Thanks for that pointer.  I guess I'm not surprised.  But I do wonder why it's acceptable to not support the driver by issuing new printers, and why the assistance seems to be in the form of recommending new hardware. And in truth, I was hoping that a Windows 10 driver could have addressed preexisting issues with the WiFi connection dropping that had made wireless connecting difficult well before the Windows upgrade.

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