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New Contributor
Posts: 1
Registered: ‎09-16-2017

Connecting Pixma MX492 to Chromebook

Purchased this printer from Amazon saying I can use with Cloud print on my Chromebook.  I cannot get it to connect.  Any suggestions?

New Contributor
Posts: 2
Registered: ‎09-22-2017

Re: Connecting Pixma MX492 to Chromebook

I am having the same problem. Help!

New Contributor
Posts: 2
Registered: ‎09-22-2017

Re: Connecting Pixma MX492 to Chromebook

Did you get yours connected?
Product Expert
Posts: 2,708
Registered: ‎10-16-2012

Re: Connecting Pixma MX492 to Chromebook

Hello.

 

The drivers and software for our printers are only compatible with the latest Windows or Mac OSX operating systems. 

 

It is possible to use certain printers with a Chrombook by going through the Google Cloud Print service.

 

If you need help with this setup, please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 3
Registered: ‎02-22-2018

Re: Connecting Pixma MX492 to Chromebook

And it's 2018......
New Contributor
Posts: 3
Registered: ‎02-22-2018

Re: Connecting Pixma MX492 to Chromebook

So is it choice or just a bad design?
Valued Contributor
Posts: 390
Registered: ‎11-19-2017

Re: Connecting Pixma MX492 to Chromebook

[ Edited ]

Dbellbpm wrote:
So is it choice or just a bad design?

I think its a choice.  You chose hardware with an unsupported operating system.  There aren't 3 kinds of people in the world yet...  Mac, Windows or ChromeOS.  Even Linux would have been a better choice.

 

Remember when microsoft released the Surface... they figured out real quick we better put a real OS on these things if we want people to buy them... ChromeBooks are still a novelty item in 2018.

Rick
Bay Area - CA
~6D2 (f/w 1.0.3) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime, 70-200 f2.8L IS II ~Sigma 24-70 f2.8 Art (f/w 2.0) ~Sigma 150-600 C + TC1401 1.4x (f/w 1.03) ~Speedlite 430 EX II ~DxO PhotoLab Elite ~DPP 4.8.20 ~Windows10 Pro nVidia GPU 1803 ~Android 8.1
New Contributor
Posts: 3
Registered: ‎02-22-2018

Re: Connecting Pixma MX492 to Chromebook

Thanks. It felt like the whole I phone situation, how they make things incompatible on purpose.
Just seems like with a connection, a new laptop should work any printer but I don't understand computers that much. Obviously ha, thanks again
Valued Contributor
Posts: 390
Registered: ‎11-19-2017

Re: Connecting Pixma MX492 to Chromebook

Cloud print is an option. Search using Google. You'll add the printer in Chrome's setting. This should allow you to print using the Chromebook.
Rick
Bay Area - CA
~6D2 (f/w 1.0.3) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime, 70-200 f2.8L IS II ~Sigma 24-70 f2.8 Art (f/w 2.0) ~Sigma 150-600 C + TC1401 1.4x (f/w 1.03) ~Speedlite 430 EX II ~DxO PhotoLab Elite ~DPP 4.8.20 ~Windows10 Pro nVidia GPU 1803 ~Android 8.1
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