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New Contributor
Posts: 2
Registered: ‎07-23-2017

Re: Canon PIXMA MG3620 Won't connect Wirelessly to PC

I have been having the same problem. I FINALLY figured it out !! Hold down the wifi button down until the POWER button blinks green then release. Immediately after you release the wifi lamp button press the COLOR button, then click the wifi lamp button once. It will then begin to blink the blue light. Now it's ready to setup and connect!!!
New Contributor
Posts: 2
Registered: ‎07-23-2017

Re: Canon PIXMA MG3620 Won't connect Wirelessly to PC

 
New Contributor
Posts: 2
Registered: ‎09-16-2017

Re: Canon PIXMA MG3620 Won't connect WirelessCly to PC

I can't get my MG3620 to connect wireless. I got once to the point where I could enter my password but the attempt still failed.

 

I can't get the the WiFi blue to blink fast ( enable ) to find the printer. I have attempted via the web and phone and no success.

 

As mentioned above, when I got to enter my password, the WiFi connection swtiched from my network to Canon's network???? never seen that in my avaiable networks till today.

 

I have attempted to perform all the steps provided in the previously messages, anything else someone can suggest?

 

New Contributor
Posts: 1
Registered: ‎01-09-2018

Re: Canon PIXMA MG3620 Won't connect Wirelessly to PC

I wasted several hours on the same problem. What I discovered was even though I searched for TS8020 model and the title of the website in the search result showed TS8020, when I clicked the download on the website it downloaded a different model and then it stalled out finding the printer. Extremely disceptive and something you would have thought Cannon would have figured out by know with all the calls they must receive. Hopefully this helps and you caught it early and you didn't waste as much time I did.

New Contributor
Posts: 2
Registered: ‎02-11-2018

Re: Canon PIXMA MG3650 Won't connect Wirelessly to PC

Only scanner is installed, not the printer driver.

 

SSID active, channel defined.

 

NO IP Addres defined, not for IPv4, neither for IPv6

Valued Contributor
Posts: 331
Registered: ‎11-19-2017

Re: Canon PIXMA MG3620 Won't connect Wirelessly to PC

Documentation for the 3620 and How To Set Up Witreless Conection:

 

Wireless Set Up 3620

Rick
Bay Area - CA
~6D2 (f/w 1.0.3) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime, 70-200 f2.8L IS II ~Sigma 24-70 f2.8 Art (f/w 2.0)
~Speedlite 430 EX II ~DPP 4.8.20 ~Windows10 Pro nVidia GPU 1709 ~Nexus6P Oreo 8.1 ~Samsung s9+ Oreo 8.0
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New Contributor
Posts: 1
Registered: ‎04-16-2018

Re: Canon PIXMA MG3620 Won't connect Wirelessly to PC


@Ramonawrote:

Hi crosscro,

 

Prior to installing the printer drivers, please enable the wireless setting of the printer by following these steps:

 

1. Press and hold Wi-Fi button and release it when ON lamp flashes.

 

2. Press the COLOR button, then the Wi-Fi button in this order.  When the ON lamp changes from flashing to lit and the Wi-Fi lamp lights up, then the wireless LAN is enabled.

 

Once the wireless setting is enabled, please download and install the latest drivers and software for the printer from the Canon USA website here.  Please temporarily disable any antivirus or firewall software that is on your computer prior to installing the drivers, as these programs can sometimes prevent the printer from being detected and installed successfully. Once the printer is installed successfully, the protection software can be re-enabled.


Should you continue to experience difficulty, we ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.


I appreciate your advice, time and help. However, this printer simply sucks. I have followed the in box instructions. Your steps and other guidance in this forum. The steps play out as you expect, for the most part. I am using the CD out of the box. I can connect my printer to the router initially using the button-steps and it finds it. The drivers then start to get loaded.

 

However, before it can ever finish installing the drivers (not even a minute or two) the printer just randomly drops out of wi-fi setup and disconnects itself (per watching the lights on the machine). The install then fails, bringing up a message describing this.

 

I have tried it about 15 times now and every time it fails before it can fully complete the process. The printer wireless simply does not work. There is a "USB" option (the weird funky printer-USBs) which you conveniently do not include (sorry I haven't owned a printer before?...? Didn't know I was buying a replacement printer for my cord... Lol).

 

Can't do wireless (though the box claims so). Can't connect via wired. Did I just buy a $100 cheap plastic box? I think so. I'll be returning it (if the store lets me - Canon blasted the thing with tons of orange security/use tape that must be removed to attempt setup).

 

How is the sale of this product not illegal? This will be my first and last Canon product. Thanks. Have a good life. Peace.

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