Canon Community Canon Community
 


Reply
New Contributor
Posts: 1
Registered: ‎01-12-2018

Canon MX922 Wifi Connection Problem

I have a Canon MX922 on a Windows 10 laptop, attempting to both print and scan wirelessly. Printer is very close to router (within 3 ft).  Successfully connected to wifi, signal strength 100% per Network Configuration Page.

 

During both printing & scanning, wifi indicator light blinks on and off continuously. Scanning is slow, with frequent stops and starts, and sometimes connection becomes lost. Printing is slow as well, w/frequent stops & starts and sometimes terminates halfway through a page. 

 

Any suggestions? 

 

Thanks

Dan

Product Expert
Posts: 2,708
Registered: ‎10-16-2012

Re: Canon MX922 Wifi Connection Problem

Hello.

 

Try uninstalling the MX920 Series MP Driver and Canon IJ Network Tool.  Once these items are uninstalled, visit www.usa.canon.com to download and install the latest MP drivers for the unit.

 

If the issue still persists, find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement