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Canon MX922 Wifi Connection Problem

shiodesan
Apprentice

I have a Canon MX922 on a Windows 10 laptop, attempting to both print and scan wirelessly. Printer is very close to router (within 3 ft).  Successfully connected to wifi, signal strength 100% per Network Configuration Page.

 

During both printing & scanning, wifi indicator light blinks on and off continuously. Scanning is slow, with frequent stops and starts, and sometimes connection becomes lost. Printing is slow as well, w/frequent stops & starts and sometimes terminates halfway through a page. 

 

Any suggestions? 

 

Thanks

Dan

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Try uninstalling the MX920 Series MP Driver and Canon IJ Network Tool.  Once these items are uninstalled, visit www.usa.canon.com to download and install the latest MP drivers for the unit.

 

If the issue still persists, find more help at Contact Us.

 

 

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