05-23-2016 11:34 AM
08-24-2016 02:15 PM
My Canon printer is connected via WiFi to my Mac and I cannot get it to print. The Mac keeps looking for the printer.
Some of the information at the below link may be helpful:
12-10-2016 12:22 PM
ive connect this same exact printer to my computer before and now it wont connect at all. my pc runs on windows 10. please help before i get more angry and i break my mother-in -laws printer
12-10-2016 11:11 PM
Have you tried shutting down the printer and then restarting it? If that doesn't work, try uninstalling and reinstalling the software, and check to make sure you have the newest driver installed.
01-08-2017 11:21 PM
I purchase this printed in August (5 months ago) and it worked great for about 4 weeks. As a college student, I am using this printer daily. In the past few months, it has been taking longer and longer to print off what I need. It'll get about half the first page printed and the say "printer not responding" or "connection error" even though everything seems to be working fine. Currently, I am printing off 11 pages of text and it has now been 17 minutes and the job is still not complete. I have tried removing the printer from my wireless connection and reinstalling as well as rebooting and cleaning the inner ink strip. Nothing seems to help.. Any ideas?
02-25-2017 11:02 PM
I'm having the same issues described in the rest of this thread. I just bought this printer, ran through the setup, downloaded new drivers from the support site, confirmed connection to the network, but it does not respond to printing from my PC. The initial printer alignment page printed just fine, but nothing over the network. I just keep getting troubleshooting errors. I haven't seen any solutions come back yet from Canon... Any success from the community?
02-25-2017 11:09 PM
Welcome to the Canon Forums and thanks for your post!
Which version of Windows or Mac is in use?
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).