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Canon MX860 will not print after installing Win 10

KenBurgess
Apprentice

I recently installed Windows 10 and had issues with my networked MX860.  It would not print or scan.  I reinstalled Win 8.1 drivers and it now scans...but it still will not print.  Any direction would be appreciated.  This printer operates on a WIFI network with another printer (a mono-B&W that works just fine) and two notebook computers.

2 REPLIES 2

Ramona
Authority

Hi KenBurgess,

 

Do you receive any error or other messages when you try to print?

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Error message says the printer cannot be found.
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