02-04-2015 03:06 PM
Cannon MX 920 series printer always goes "off-line" and I can't print and this is crazy making?
Any help out there? I am using a MacBook Pro OS X Yosemite.
02-04-2015 03:17 PM
So that the Community can help you better, we will need to know exactly which printer model you're using. You'll find this on the printer's outer casing. If you're in the United States, it's probably a PIXMA MX922, but we want to make certain. Any other additional details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
02-11-2015 06:52 AM
Do you have the printer connected wirelessly or via USB cable?
If this is a time-sensitive matter, additional support options are available at Contact Us.