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Posts: 1
Registered: ‎02-14-2017

CANNOT CONNECT MY INJECT PRIXMA 3620

Well, I purchased my printer LAST YEAR to help me with classes but I could never print anything. My computer does not recognized the printer as well as my iPhone. Yes, I had read all instructions, pressed all buttons, but it's still not working. frustrated and extremely disappointed

Product Expert
Posts: 1,438
Registered: ‎07-28-2014

Re: CANNOT CONNECT MY INJECT PRIXMA 3620

Hi Thais10,

 

To use your PIXMA MG3620 with your wireless network, the easiest way is to install the Canon PRINT Inkjet/SELPHY  app on your mobile phone or tablet.  Please follow the steps in these guides to do this:

 

(iPad or iPhone) http://downloads.canon.com/wireless/Wireless_3620_Setup_iOS.pdf

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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