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Occasional Contributor
Posts: 6
Registered: ‎01-22-2017

Re: raw to jpg not working

i try it, redownload DPP 4.5.20, and reinstall it,nothing change.

i also try to install the version in the OES digital solution disk (v 31.1A), nothing change.

 

 

New Contributor
Posts: 2
Registered: ‎03-16-2017

Re: raw to jpg not working

Same issue for me, also with Windows 10 pro. I tried to run DPP as admin but this did not change anything. However I managed to have it work but I don't really know how. As the issue seems to relate to a dialog box not rendering correctly, I tried to export the pictures with DPP not in full screen (the button at the top right corner of the screen right beside the cross used to close the app). I resized the window to the smallest possible size then I tried to export and it worked. But in the meantime I also customized the tool bar (I removed the Print button because I have no printer) and a couple of other things I cannot remember. So give this a try.

Esteemed Contributor
Posts: 2,935
Registered: ‎06-25-2014

Re: raw to jpg not working


_Mac_ wrote:

Same issue for me, also with Windows 10 pro. I tried to run DPP as admin but this did not change anything. However I managed to have it work but I don't really know how. As the issue seems to relate to a dialog box not rendering correctly, I tried to export the pictures with DPP not in full screen (the button at the top right corner of the screen right beside the cross used to close the app). I resized the window to the smallest possible size then I tried to export and it worked. But in the meantime I also customized the tool bar (I removed the Print button because I have no printer) and a couple of other things I cannot remember. So give this a try.


OP, I suggest you ignore that advice and read the manual instead. BTW, 4.5.20 is not the latest release.

Bob
Boston, Massachusetts USA
New Contributor
Posts: 2
Registered: ‎03-16-2017

Re: raw to jpg not working

Yes, sure, we obviously forget to read manuals and that's a shame: bugs are always described in manuals. That's their only purpose, by the way: explain people that the problem always lies between the chair and the keyboard.

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