01-02-2018 09:53 PM
01-03-2018 06:50 PM - edited 01-03-2018 06:51 PM
I understand that you are having difficulty with the EOS Rebel T6 and the Camera Connect application. Given the extended issues that you have been having we would recommend calling our Customer Care Center for live, step by step assistance.
Please call 1(800)828-4040 and follow the prompts for Technical Support. Our agents are available Monday through Friday, from 8 AM to Midnight EST, and on Saturdays from 10 AM to 8 PM EST.