Canon Community Canon Community
 


Reply
Frequent Contributor
Posts: 35
Registered: ‎09-03-2013

I want to use DPP 4 and the EOS utility for tethered shooting.

I have a shoot coming up and i want to use the EOS utility and DPP 4.  I like the improvements on DPP 4.  However, the EOS utililty that came with my EOS 60d is not compatible with DPP 4.  I went to the Canon website and the downloaded the EOS utility updater and I still get an error message from DPP 4 that says a compatible version of EOS utility is not installed.

Esteemed Contributor
Posts: 3,413
Registered: ‎06-25-2014

Re: I want to use DPP 4 and the EOS utility for tethered shooting.


secondlevel wrote:

I have a shoot coming up and i want to use the EOS utility and DPP 4.  I like the improvements on DPP 4.  However, the EOS utililty that came with my EOS 60d is not compatible with DPP 4.  I went to the Canon website and the downloaded the EOS utility updater and I still get an error message from DPP 4 that says a compatible version of EOS utility is not installed.


Get the latest release of EOSU V3, and install it from scratch. The installer will install both V3 and V2, together with a dispatcher that automatically chooses to run the one that is most compatible with the camera.

 

Also, make sure you have the latest release (4.5.20) of DPP4 installed. It came out in the U.S. only about a week ago.

Bob
Boston, Massachusetts USA
Frequent Contributor
Posts: 35
Registered: ‎09-03-2013

Re: I want to use DPP 4 and the EOS utility for tethered shooting.

When I go to the Canon website and enter my camera I don't get the option to download the new version of the EOS utility.  I searched the Canon website but couldn't find a link to download it.

Esteemed Contributor
Posts: 4,175
Registered: ‎11-13-2012

Re: I want to use DPP 4 and the EOS utility for tethered shooting.

It might be that DPP4 only works with EU3. It is possible to have both EU2 and EU3 installed together, so you could download via EU2/DPP3 and then switch to DPP4 for processing.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
Frequent Contributor
Posts: 35
Registered: ‎09-03-2013

Re: I want to use DPP 4 and the EOS utility for tethered shooting.

screen shot.jpgI can't find an option to upgrade in the software or a link on the Canon website.  This is what I see when I login to downloads:

 

 

Esteemed Contributor
Posts: 4,175
Registered: ‎11-13-2012

Re: I want to use DPP 4 and the EOS utility for tethered shooting.

You won't see EU3 since it's not compatible with your camera. Install EU 2 update and DPP3. 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
Frequent Contributor
Posts: 35
Registered: ‎09-03-2013

Re: I want to use DPP 4 and the EOS utility for tethered shooting.

Thanks for the reply.
Esteemed Contributor
Posts: 3,413
Registered: ‎06-25-2014

Re: I want to use DPP 4 and the EOS utility for tethered shooting.


jrhoffman75 wrote:

You won't see EU3 since it's not compatible with your camera. Install EU 2 update and DPP3. 


OTOH, you can pretend to have a higher-level camera and download and install EOSU 3 instead. (I don't think you have toi provide a serial number for an EOSU download.) The way EOSU works is that if you install EOSU 3, EOSU 2 is installed as well. If you then call EOSU 3, the software will decide whether your camera prefers EOSU 3 or EOSU 2 and will start the correct version.

 

As for DPP, recent versions of DPP 4 do support the 60D. The Web site should accept your 60D serial number for the download of DPP 4.

Bob
Boston, Massachusetts USA
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement