11-01-2013 12:11 AM
Here is what worked for me: New 5D MkIII, Windows 7 64bit, fresh download of EOS utiltity. Kept getting message "EOS Utility has stopped working".
I got it to work by right clicking on the desktop icon, selecting "Run as administrator..."
For what it's worth
11-05-2013 05:59 PM
I didn't have any problem with my EOS Utitily until update Window 8 to 8-1. I've tried to uninstall driver and EOS Utility still won't recognize my Canon 60D as it was before update window.
11-26-2013 09:53 PM
I had the latest version working on 8.1 for several days, several. I was setting up remote shots with the camera control.
All of a sudden the software wont even boot.
EOS utility has stopped working!
Uninstalled it reinstalled it. Nuthin!
i was thinking of purchasing a new laptop, but 80% of the reason was to run this software with my camera for remote shots.
Now im hesitant.
11-26-2013 10:04 PM - edited 11-26-2013 10:34 PM
Ok, i fixed my problem. The EOS Utility update killed my program. I must of updated it after the several days i was running it.
Windows 8.1 32. Original disk install version and im up and running.
12-27-2013 01:57 PM
I have windows 7 and a rebel xt and I can no longer down load photos, I see this has been an on going problem, yet the last response from Cannon has been over a year. Has anyone been able to fix this issue.
12-27-2013 04:01 PM - edited 12-27-2013 04:03 PM
I got it working again with my EOS 400D under Windows 8.1 (x64)!!!!!!!!!!!
- I just reïnstalled my computer with Windows 8.1 x64.
- Then I installed Canon EOS Utility with the CDRom that came with the camera.
(which didn't work and only displayed the error: "can't find the camera")
- Then I updated Canon EOS Utility to the newest version there is for the EOS 400D (verion 184.108.40.206).
(This one didn't work either. I had to download .Net Framework 3.5 but no camera was detected)
- Then I updated Canon EOS Utility to the newest version there is to download (v2.13.40).
And this version worked with me....
12-29-2013 10:50 AM
There are no drivers for Windows 7 to work with the EOS Rebel XT. The best way to download the images is using a card reader.
Alternatively, you can also try connecting the camera in the PTP communication mode. To do this:
This connection mode will only allow you to use the built-in Windows software at best, but we cannot guarantee it will be successful.
This didn't answer your question? Find more help at Contact Us.