08-25-2017 05:46 PM
Check which communication mode the M5 is set use. It can use wireless, or USB. It does not know how to swtich on its' own. YOU must set the communication mode for the method that you're using.
10-07-2017 12:47 PM
I am having the same issue with the EOS program that came with my Canon 80D, same screen etc but isn't showing the camera but following the instructions in the manual there is a screen shot of a camera listed under the camera column. I am going tio have a go at Canon next week as they should have sorted this out