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New Contributor
Posts: 4
Registered: ‎01-07-2018

Dual Pixel Raw Editing - 4.7.20

Is anyone else unable to edit Dual Pixel Raw in the latest version of the software?  Every time I try to adjust DPP, it opens a window that just says Null on the header and stays in Loading permanently.

 

On Mac OS High Sierra.  Of note, older version of DPP works when adjusting Dual Pixel Raw.

Honored Contributor
Posts: 6,149
Registered: ‎08-13-2015

Re: Dual Pixel Raw Editing - 4.7.20

What camera and lens are you using to create the images.  That process does not work on all cameras, just the EOS 5D Mark IV, as far as I know.  It does not work if you are using a third party lens, either.  Canon’s DPP software does not support lens correction of third party lenses.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
New Contributor
Posts: 4
Registered: ‎01-07-2018

Re: Dual Pixel Raw Editing - 4.7.20

Thanks for the response.

 

I use a Mark IV with Sigma Art lenses, which does work with Dual Pixel Raw, as I've been using them for a year and have been able to adjust the focus in DPP until the latest version.

 

To clarify, old versions of DPP allow me to edit the focus on Dual Pixel Raw images, but the new version of the software won't load the image when trying to edit the focus.

Honored Contributor
Posts: 6,149
Registered: ‎08-13-2015

Re: Dual Pixel Raw Editing - 4.7.20


qpid360 wrote:

Thanks for the response.

 

I use a Mark IV with Sigma Art lenses, which does work with Dual Pixel Raw, as I've been using them for a year and have been able to adjust the focus in DPP until the latest version.

 

To clarify, old versions of DPP allow me to edit the focus on Dual Pixel Raw images, but the new version of the software won't load the image when trying to edit the focus.


It would seem Canon has "broken" that part of the DPP utility.  You are not the first to complain that it does not work with a Sigma Art lens. 

 

If it worked in the past [that's news to me], then it could work again in the future.  I would start checking to see if Sigma releases an update for the lens.  Meanwhile, I would roll back to the previous version, assuming the latest release did not correct something that you need.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
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New Contributor
Posts: 4
Registered: ‎01-07-2018

Re: Dual Pixel Raw Editing - 4.7.20

Thank you.  Unfortunately, it looks like I do have to roll back for now.

New Contributor
Posts: 4
Registered: ‎01-07-2018

Re: Dual Pixel Raw Editing - 4.7.20

UPDATE:

 

The new software update that just released fixed the issue.  

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