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Do 4.7.1

Heydude
Apprentice

Hi,  I am trying to get 4.7 loaded onto my computer but no luck. It is showing in the zip folder but when it gets loaded onto my computer it is only the 4.0 version. Any help welcomed.

2 REPLIES 2

Danny
Moderator
Moderator

Hi, Heydude!

So that the Community can help you better, we need to know exactly which app you're trying to install along with which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

jrhoffman75
Legend
Legend

Are you getting confused by the tartup screen which says "ver. 4."? What does the Help>.About Digital Photo Professional say?

 

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John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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