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New Contributor
Posts: 1
Registered: ‎03-14-2017

Re: Camera Connect App User Guide

SX530 HS trouble connecting to Android 6.0 on LG G3.

As soon as the camera recognizes the phone: "Unfortunately, Camera Connect has stopped."

I've tried uninstalling the app, resetting wifi,  resetting the camera, nothing works.  

So then I tried downloading the Windows software and got

"Thank you for visiting Canon iMage Gateway.  This site is currently not available due to maintenance."

Strike 2!

Very disappointing and annoying.

I just purchased the camera so this is the first use.

Any ideas?

New Contributor
Posts: 1
Registered: ‎03-18-2017

Re: Camera Connect App User Guide

I'm having the exact same problem. Frustrating that you pay for a product with features that dont work

Esteemed Contributor
Posts: 4,013
Registered: ‎08-13-2015

Re: Camera Connect App User Guide


billdom wrote:

I'm having the exact same problem. Frustrating that you pay for a product with features that dont work


Canon is not the major brand to suffer occasional wireless issues.  All of the brands have their own problems.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Esteemed Contributor
Posts: 2,947
Registered: ‎06-25-2014

Re: Camera Connect App User Guide


Waddizzle wrote:

billdom wrote:

I'm having the exact same problem. Frustrating that you pay for a product with features that dont work


Canon is not the major brand to suffer occasional wireless issues.  All of the brands have their own problems.


If you are a White House photographer with a deadline expressed in minutes, and you are using one of the best cameras in Canon's product line (e.g., 5D4 or better), then there may possibly be a justifiable reason to use WiFi to transmit your pictures. No one else should use it. Ever. Just sayin'.

Bob
Boston, Massachusetts USA
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