05-27-2017 10:46 PM
cannot send the location information to my 70D camera ("This function cannot be used with the currently connected camera" message appeared). Is this an expected behavior ?
which alternative do I have to Geo tag my photos ?
thanks a lot !
05-27-2017 11:32 PM
To add geo location to your photos you have to launch Camera Connect and start Geo Logging prior to taking your photos. Afterwards, when connected to your camera via WiFi you send Logging info to the camera and I will attach the geo info to each photo. Note: (1) The the camera date/time must be the same as your smartphone, (2) If you use Camera Connect to download photos, the geo data is not attached (For some reason?). The photos have to be extracted from your camera via SD card or USB cable. And (3), the app says: On this screen, the function that sends location to the camera via WiFi and adds it to images after they have been photographed can be used. Single-lens reflex cameras and camcorders, as well as some models, do not support this functionality.
06-18-2017 03:28 PM
I want install the application of canon camera connect but it says it is not applicable in your country may U know why is that and what is the solution for this problem
Presumably it means that the software is incompatible with the wireless protocols in use in your country and/or with certain governmental regulations thereon. You could tell us what country you live in and see if anyone in the forum can provide any further insight. But your best bet is probably to contact your country's telecommunications authority for advice.
07-08-2017 11:49 PM
Got problem with my android phone.
The location logging under background with android 7.1.1 will be no longer logging after few minutes, any advice?
I have no idea this is because of android 7.1.1 or my HTC U11.
07-11-2017 02:42 PM
09-08-2017 06:56 AM
Thnaks for oyur info (in lieu of user guide) - which i agree would be helpful.
Just one small point I dont think in any situation the ability to zoom is avavailable from the app? Certainly not with my 7D Mk II.
There are some helpful FAQs at https://www.canon.co.uk/apps/canon-camera-connect/#canonfeatures
09-18-2017 02:51 PM
09-18-2017 03:34 PM
Thanks for reaching out to Canon USA! You'll want to take a look at our Wireless Troubleshooting page HERE.
If you've done that and you're still having a problem, reach out to technical support at 1-800-OK-CANON (800-652-2666) weekdays from 10am to 10pm (ET).
09-18-2017 04:08 PM