Canon Community Canon Community
 


Reply
New Contributor
Posts: 1
Registered: ‎12-25-2017

Camera Connect App Not Working on iOS 11.2.1

Apparently when my iPhone 7 was running iOS 10 the Camera Connect app was working fine. However that I updated my iPhone to latest iOS version 11.2.1 the app suddenly stopped working. When I will open the app it is only displaying a white blank screen and after few second it will automatically close by itself. Anyone facing this issue after the update? I need help to fix the error immediately. 

 

Thanks in advance....

Honored Contributor
Posts: 6,284
Registered: ‎08-13-2015

Re: Camera Connect App Not Working on iOS 11.2.1

Try to delete and completely reinstall the Canon app.  Do you know were to download the latest version of the application?

 

https://www.usa.canon.com/internet/portal/us/home/support

 

That is the home page for Canon support.  You can find a link to Canon Support on the home page for the Canon Community, by clicking the link at the top left corner of the forum pages.

Find the most recent version of the application, even if it is not for your latest and greatest release of the OS.

----------------------------------------------------------------------------------------------------------------------------------------------------------

"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Valued Contributor
Posts: 370
Registered: ‎11-19-2017

Re: Camera Connect App Not Working on iOS 11.2.1

Latest Greatest

 

https://itunes.apple.com/us/app/canon-camera-connect/id944097177?mt=8

Rick
Bay Area - CA
~6D2 (f/w 1.0.3) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime, 70-200 f2.8L IS II ~Sigma 24-70 f2.8 Art (f/w 2.0) ~Sigma 150-600 C (f/w 1.03)
~Speedlite 430 EX II ~DPP 4.8.20 ~Windows10 Pro nVidia GPU 1709 ~Nexus6P Oreo 8.1 ~Samsung s9+ Oreo 8.0
Highlighted
New Contributor
Posts: 2
Registered: ‎04-21-2018

Re: Camera Connect App Not Working on iOS 11.2.1

I downloaded latest version of app today from App Store and am using iOS 11.3

App crashes continually after  "Allow Access to Location" option screen. 

Have deleted and reinstalled app several times, but same result.

 

Is the app incompatible with iOS 11.3??

 

Greatly appreciate any help/insight.

Thanks!

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement