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why does my canon pr-100 not print the entire document when using word and 13x19 paper

ConnieRist
Apprentice

I have selected the correct paper size and type of paper. It will print a part of the first word then spits the paper out.

2 REPLIES 2

ebiggs1
Legend
Legend

That sounds like a driver issue.  You can uninstall it and reinstall it.  You must maker certain you COMPLETELY remoe the old driver first.

But before I say this is 100% the cause, we need to know way much more and about how you try to print.  Computer, OS, software even the type of paper.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

Crista
Whiz

HI ConnieRist!

 

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and what application you are trying to print from. That way, community will be able to assist you with suggestions appropriate for your product.

 

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

 

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