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New Contributor
Posts: 2
Registered: ‎09-13-2017

printer indicates ink out but no light are flashing on cartridges

I have a Canon Pro 9000 Mark II, several years old.  During the last two weeks when I turn it on the orange flashing light gives 4 flashes indicating either an empty ink cartridge or one not locked in place.  However, none of the cartridge lights are on.  I've gone through them over and over, taking them all out and re-inserting; even tried resetting the printer; nothing works.  I can't run the cleaning function either.  All the cartridges have ink in them.  

 

Any suggestions?  Do the indicator lights ever just get old and have to be replaced?

 

 

Esteemed Contributor
Posts: 4,253
Registered: ‎11-13-2012

Re: printer indicates ink out but no light are flashing on cartridges

Try removing power supply from printer overnight. 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
New Contributor
Posts: 2
Registered: ‎09-13-2017

Re: printer indicates ink out but no light are flashing on cartridges

Sorry, that didn't work.  Any other thoughts?

Esteemed Contributor
Posts: 4,253
Registered: ‎11-13-2012

Re: printer indicates ink out but no light are flashing on cartridges

Give Canon a call at 1-800-OK-CANON. 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
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