04-04-2018 01:02 AM
Hello,
I really don't know much about printers but I have a pixma pro 100 bought new in October, it has started printing a thick line down the side of varying colours, I am an artist and use it for art prints, and i am really confused. I have turned it on and off and unplugged it and plugged it back in, still printing the line. Its the original ink so its not from bad ink.
Help Please its time sensitive I run my business with it.
Thanks
04-30-2018 07:04 PM
05-31-2018 02:21 PM
05-31-2018 03:19 PM
I don’t work for Canon and I’m not going to defend the help you received/didn’t receive, because I don’t know what information you provided to Canon.
If you had explained in your first posting that you were trying to print borderless custom sizes I would have immediately directed you to the Canon Online printer manual and this link: http://www.redrivercatalog.com/infocenter/tips/how-to-print-11x14-borderless-canon-inkjet-printer.ht...
Basically you can’t do what you want because the borderless overspray collectors only line up with Canon standard paper sizes.
If if you don’t have the Online Manual on your printer ( I’m pretty sure it gets installed with the printer) you can download it from the Canon site. It’s an excellent searchable resource.
05-31-2018 03:24 PM
05-31-2018 03:31 PM
Then I hope the Moderators see this and pass it on.
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