12-17-2017 01:50 PM
I keep getting a "A paper size that cannot be fed from Rear Tray was selected." error, even though I have used this paper routinely in the past. Is there some setting I am missing to override this?
Thanks
12-17-2017 02:06 PM
Hi MikeAdams,
So that the Community can help you better, we will need to know what model printer you are using. Any other details you'd like to give will only help the Community better understand your issue.
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Thank you!
12-18-2017 09:21 AM
The printer is a Pro-100. my machine is an iMac running High Sierra and I have tried to print a 13x19 from Photoshop, Pixelmator Pro and Intaglio. All give the same error, that I must use manual feed. This has never shown up before.
01-17-2018 03:02 PM
Is it a Fine Art paper?
01-17-2018 03:26 PM
It is Canon Hi gloss photo, but I don’t think that is thproblem. The message is that this is not a permitted size for the printer, though I have many previous prints this size
01-17-2018 03:39 PM
It’s saying to use Manual Feed. If you do does it print?
Exactly what paper type are you using - Canon's name for the paper. What media type are you selecting in the driver?
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