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New Contributor
Posts: 2
Registered: ‎05-17-2018

Vertical spacing on Pixma Pro-100 is not accurate

I tried printing business cards on my Pixma Pro-100 using finely perforated card stock made for this purpose.  I created a Word document containing 10 photos of the business card conent.  I have done this before with great success but when using my new Pro-100, the vertical spacing was inaccurate.  The images for the cards kept moving (either up or down, I forget right now) on the card stock so that by the last two pairs of images they were off by as much as a quarter inch, thus printing over the perforation.  I took the identical Word document and printed it on my cheapo Canon MG2500 and it printed perfectly.  How do I fix this problem on the Pixma Pro-100?

Product Expert
Posts: 1,736
Registered: ‎07-28-2014

Re: Vertical spacing on Pixma Pro-100 is not accurate

Hi donfrench,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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New Contributor
Posts: 2
Registered: ‎05-17-2018

Re: Vertical spacing on Pixma Pro-100 is not accurate

Thank you.  I submitted my problem report today. I wonder if I am the only one to have this problem.

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