07-01-2017 08:05 PM
07-01-2017 08:26 PM
Hi, Susirich!
Which version of the Mac OS are you running? You can verify by clicking on the Apple sign in the top-left corner and choosing 'About this Mac.'
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
Thanks!
07-01-2017 08:33 PM
07-01-2017 09:02 PM
07-02-2017 08:06 AM
Have you downloaded and installed latest Canon driver from Canon site?
If you go into System Preferences->Printers and Scanners what version of printer do you see- Bonjour or Pro-100 series.
07-02-2017 11:22 AM
07-02-2017 04:00 PM
Give Canon a call at 1-800-OK-CANON.
07-03-2017 11:09 AM
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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