12-02-2014 11:55 AM
Hi;
I have purchased a Pro 100 printer and am unable to have the preview show what picture I wish to print. This precludes monitoring picture during color, contrast, brightness, etc. changes I wish to make.
I must have clicked an incorrect button and have sort of a contact sheet in the preview box showing 19 variations what I am interested in printing shown in small blue/gray boxes (not showing the picture I wish to print) and am unable to close/remove it. What do I click to accomplish these items. Thanks. Charlie
12-02-2014 12:05 PM
Hi!
To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use, as well as the software you are printing from.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
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