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New Contributor
Posts: 1
Registered: ‎10-05-2017

Pro 10 refuses to print on 13 by 25 paper

I've printed on 13 by 25 sized paper before but remember that I had to reduce the length (or height) to something like 24.96. But this time it doesn't work. I get the error message "The media type and paper size are not correct..."

Esteemed Contributor
Posts: 4,374
Registered: ‎11-13-2012

Re: Pro 10 refuses to print on 13 by 25 paper

I believe the "Canon error" relates to width. Try 12.95 vs 13.

 

I am also not sure if Fine Art media also throws an error.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
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