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New Contributor
Posts: 3
Registered: ‎08-11-2016

Print Studio Pro odd new error

Good Day, an odd error just started happening in CS6 while prinitng  a phot. A soon as I hit the print buttion, the job spools up but a box pops up stating:

---------------------------
Print Studio Pro
---------------------------
An error has occurred.

Exiting Print Studio Pro.
---------------------------
OK  
---------------------------

 

However the job does complete. Any ideas? PSP v 2.0.2 And it will not launch again until I close and re-open CS6

Moderator
Posts: 722
Registered: ‎10-12-2012

Re: Print Studio Pro odd new error

Hi, bhill!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and your printer model.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

New Contributor
Posts: 3
Registered: ‎08-11-2016

Re: Print Studio Pro odd new error

Windows 10, Pro-100.

Esteemed Contributor
Posts: 3,874
Registered: ‎11-13-2012

Re: Print Studio Pro odd new error

There is a version 2.1.0 available. Worth a try, even though the changes from 2.0.2 to 2.1.0 don't involve CS6.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
New Contributor
Posts: 1
Registered: ‎03-08-2017

Re: Print Studio Pro odd new error

Did you find a solution to this problem?

 

I call Canon support and they offered no insight and blamed Adobe or Apple for the problem.

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New Contributor
Posts: 3
Registered: ‎08-11-2016

Re: Print Studio Pro odd new error

I had to roll back to the older driver version, seems the new version will not let youvuse refilled carts..which I am pretty sure is against yhe law
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