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Occasional Contributor
Posts: 14
Registered: ‎01-09-2018

Print Studio Pro and Lightroom Classic CC

I'm trying to install PSP with Lightroom Classic CC, and I've received a message everything installed properly; however, from the Library, when I go to Library--Plug-in extras, I see nothing. Before I moved to LR Classic CC, this is where I'd see my PSP plug-in.

 

Where shall I look for it?

 

Thanks for your help.

~Heidi

Moderator
Posts: 810
Registered: ‎10-12-2012

Re: Print Studio Pro and Lightroom Classic CC

Hi, harmstrong!
 
To have a better understanding of your issue, please let everyone know the model of the printer you have, as well as the operating system of your computer.
 
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
  
Thanks!

Occasional Contributor
Posts: 14
Registered: ‎01-09-2018

Re: Print Studio Pro and Lightroom Classic CC

Yes, that would be helpful!

 

I was on with Canon support earlier this evening and talked to someone who was helpful, though he told me to call Adobe for this particular issue.

 

Printer: Pixma Pro 100

Computer: Mac

OS: High Sierra

Esteemed Contributor
Posts: 4,550
Registered: ‎11-13-2012

Re: Print Studio Pro and Lightroom Classic CC

In your Applications folder find Canon Utilities folder. Open that folder and find Print Studio Pro.

 

Double click the Plug-In Installer.

 

Screen Shot 2018-01-10 at 8.56.16 AM.jpg

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
Occasional Contributor
Posts: 14
Registered: ‎01-09-2018

Re: Print Studio Pro and Lightroom Classic CC

John,

Thank you so much. Here are the steps I've taken with screen captures. 

Heidi

 

1) I clicked "yes" on the plug-in installer

 

Screen Shot 2018-01-10 at 09.00.36.png

 

2) The installation completed successfully.

 

Screen Shot 2018-01-10 at 09.00.46.png

 

3) I opened LR, and where I used to find the plug-in, there is nothing.

 

Screen Shot 2018-01-10 at 09.01.45.png

Highlighted
Esteemed Contributor
Posts: 4,550
Registered: ‎11-13-2012

Re: Print Studio Pro and Lightroom Classic CC

Hi Heidi.

 

It looks like you are in the Library->Plug-in Extras folder.

 

You want to be in the File->Plug-in Extras dropdown.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
Occasional Contributor
Posts: 14
Registered: ‎01-09-2018

Re: Print Studio Pro and Lightroom Classic CC

John,

 

Thank you *so* much! That was the issue. I really appreciate you helping me get off the ground with this printer. I'm so excited to use it.

 

Heidi

Esteemed Contributor
Posts: 4,550
Registered: ‎11-13-2012

Re: Print Studio Pro and Lightroom Classic CC

You will love it.
John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
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