01-09-2018 08:55 PM
I'm trying to install PSP with Lightroom Classic CC, and I've received a message everything installed properly; however, from the Library, when I go to Library--Plug-in extras, I see nothing. Before I moved to LR Classic CC, this is where I'd see my PSP plug-in.
Where shall I look for it?
Thanks for your help.
01-09-2018 10:22 PM
To have a better understanding of your issue, please let everyone know the model of the printer you have, as well as the operating system of your computer.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
01-09-2018 10:52 PM
Yes, that would be helpful!
I was on with Canon support earlier this evening and talked to someone who was helpful, though he told me to call Adobe for this particular issue.
Printer: Pixma Pro 100
OS: High Sierra
01-10-2018 08:58 AM
In your Applications folder find Canon Utilities folder. Open that folder and find Print Studio Pro.
Double click the Plug-In Installer.
01-10-2018 10:08 AM
Thank you so much. Here are the steps I've taken with screen captures.
1) I clicked "yes" on the plug-in installer
2) The installation completed successfully.
3) I opened LR, and where I used to find the plug-in, there is nothing.
01-10-2018 10:14 AM
It looks like you are in the Library->Plug-in Extras folder.
You want to be in the File->Plug-in Extras dropdown.