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New Contributor
Posts: 3
Registered: ‎11-13-2017

Pixma Pro - 100 printing lines in BK

Hello, I have been using my printer for years. All of a sudden the BK colors are printing lines. I've done multiple cleaning and deep cleanings, with no change. I also changed out the BK cartlidge. Is there another step?

 

 

Esteemed Contributor
Posts: 4,388
Registered: ‎11-13-2012

Re: Pixma Pro - 100 printing lines in BK

Perhaps head needs to be replaced.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
New Contributor
Posts: 3
Registered: ‎11-13-2017

Re: Pixma Pro - 100 printing lines in BK

Okay, thanks for the information. The only color that's malfunctioning is the BK. So I'm wondering why the other colors are working properly?

 

I will google about getting the head replaced.

Esteemed Contributor
Posts: 4,388
Registered: ‎11-13-2012

Re: Pixma Pro - 100 printing lines in BK

Give Canon a call at 1-800-OK-CANON. 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
New Contributor
Posts: 3
Registered: ‎11-13-2017

Re: Pixma Pro - 100 printing lines in BK

thanks

 

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