10-30-2017 08:56 AM
We are having real trouble printing at the moment thanks to this issue. It has only become prevalent in the last few days. We are running a Mac (have used both an iMac and Macbook) to a Pro 100 and 100s. It is affecting both bordered and borderless prints.
We have tried fresh installs of Photoshop.
Fresh installs of Print Studio Pro.
Fresh installs of the drivers.
Nothing seems to be working.
Can anyone help us troubleshoot this?
11-01-2017 07:03 AM
The software you mentioned won't print PSDs. We could convert the image but I'm not sure that would provide a like for like comparison.
11-01-2017 03:33 PM
Have you tried printing directly from Photoshop to ascertain that its not a Photoshop problem - i.e.not enough computer memory?
11-03-2017 06:38 AM
It's stopped manifesting, so we'll say that this is resolved for the time being. I'll come back if it happens again though.
A further issue has now manifested but I'll do a new thread for that.