11-07-2016 01:12 AM
MY printer is canon pro 100, it is new. I only can print one color, sometimes is sharow red , sometime is sharow blue and sometimes is others . What is going on ?
Also, i keep installing many times driver but it still shows can not print because the software is not supportted when i use image garden !
11-07-2016 11:51 AM
Use the OnScreen manual and follow instructions for running a nozzle check and verify that everything is clean and capable of printing.
If that is OK come back with a better description of what you are trying to print.
If the nozzle check and cleaning doesn't get the printer printing all 8 colors bring it back, since it is new.
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