03-25-2018 08:06 PM - edited 03-25-2018 08:08 PM
I've installed the latest version of PSP. Lightroom shows the plugin for PSP but when I click on it I get the following error message... I'm using a Pro-10 printer.
The destination folder for this operation is missing.
I checked the folder indicated and, of course, it's not there. A search of my hard drive doesn't reveal it either. What's the deal???
05-04-2018 12:30 PM
If you open that folder and create the "PrintStudioPro_LR_TEMP" folder yourself, does the error persist?
Also, please make sure that you are selecting File and then the Plug-in Extras dropdown.
If you continue to have difficulties, please contact our support group using the following link:
05-04-2018 08:15 PM
Yes, I tried creating the folder, "PrintStudioPro_LR_TEMP, and then trying to open Print Studio Pro again. It failed. I tried restarting LR and attempted to open it again, it failed. I tried this before contacting Canon but failed to mention in my original post.
05-05-2018 01:49 PM
maybe try reinstalling the PSP plugin?
Applications/Canon Utilities/Print Studio Pro/Plug-in Install
Do you have PSP 2.2.1?
05-05-2018 02:32 PM
OK! Problem solved... Think operator error... DUH!
Library/Caches/Canon/Print Studio Pro/PrintStudioPro_LR_TEMP - my version
Library/Caches/Canon/PrintStudioPro/PrintStudioPro_LR_TEMP -correct version!
Thanks for the help fellows.