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Black lines appearing on photos

cjatwalgreens11
Apprentice
While printing posters at Walgreens there are these black lines appearing at the bottom of the posters I have a canon ipf6400
2 REPLIES 2

Crista
Whiz

Hi cjatwalgreens11!

 

Thanks for posting in the Canon Forums!

 

To have a better understanding of your issue, please let everyone know what operating system (WIndows 7/8/10 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product. 


If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

jrhoffman75
Legend
Legend

If I understand correctly you are the printer oprator at Walgreens and you are getting black lines on your posters when you print?

 

Can you post an iPhone picture of what you are describing?

 

Have you selected the proper paper type? Sometimes you can get head scrape marks on the end of a print output if the wrong paper type is being used/selected. What paper type arfe you printing on?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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