cant download scanning software

[Dougj]

getting error trying to download scanner software

Error 404--Not Found

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

10.4.5 404 Not Found

The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.

If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.

anyone else? workaround??

thanks

[Britteny]

Thanks for joining the conversation, Dougj

So that the Community can help you better, we need to know exactly which Canon printer model you're using and we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). Feel free to add any other details you'd like to give to help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!