03-27-2024 08:10 PM
Hello! I can not get my printer connected to wifi. Ive done everything im supposed to do. Ive watched multiple videos on youtube and nothing has worked. Please help!!
03-27-2024 08:55 PM
Greetings,
The printer will connect to a 2.4Ghz wireless broadcast using WPA2 /AES encryption. Does your network meet these standards?
If you are using the same SSID name for all broadcasts, this can cause connection issues. Try giving each network a unique name (example) mywireless2.4 & mywireless5G, or temporarily disable the 5G broadcast while you connect the printer and re-enable once connected. We need more information. What steps have you performed. Are you using a computer or the Print App? Have you received any error messages, etc?
~Rick
Bay Area - CA
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