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top inch of page not printing

funhorses
Apprentice

canon pixma mp500 wont print top inch of page

checked all margins

ran all maintanance

changed ink

reinstalled driver

restarted comp and printer

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

The issue may be related to the program or document that you are attempting to print.  If you are attempting to print from the web, please check to see if a 'Print' option is available inside or around the article or email you wish to print.  This should properly format the page for printing.

 

If you continue to have difficulties, tell us if this issue occurs when you print from other programs on the computer.

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