01-06-2014 09:35 AM
Hi everyone,
There is an ongoing project where several thousand postcards need to be scanned in high resolution and made available online. One of our customers therefore bought an imageFORUMLA DR-G1100.
Now whenever she scans the cards the scanner jams.
Do you know if there is a special way the postcards need to be scanned? Have you seen this happen before? How can we get support in this regards?
Thanks,
Chris
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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