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New Contributor
Posts: 1
Registered: ‎03-17-2017

Re: error message Code:9,244,3

When choosing a folder for saving scanned document, I receive the following message:

 

"The Login account does not have the required privilege to access the specific folder"

 

How can I solve this problem?

New Contributor
Posts: 1
Registered: ‎10-01-2017

Re: error message Code:9,244,3

super, working thanks'
New Contributor
Posts: 2
Registered: ‎05-21-2018

Re: error message Code:9,244,3

I have found the solution with new windows 10... 

1. Open Settings

2. Selet "allow app to go through firewall"

3. select "change settings"

4. Select and allow "File and Printer sharing"

 

Action 2

1. Open settings

2. Open Virius and threat protection

3. Open Virius and threat protection settings

4. Open manage controlled folder access

5. Open allow an app through controlled folder access

6. Add this file to list to allow: C\Program Files (x86)\Canon\IJ Scan Utility\SCANUTILITY.exe

 

I did both and on all computers and I'm good to go! Good Luck!

New Contributor
Posts: 2
Registered: ‎05-21-2018

Re: error message Code:9,244,3

I have found the solution with new windows 10... 

1. Open Settings

2. Open "Firewall and network setting"

3. Selet "allow app to go through firewall"

4. select "change settings"

5. Select and allow "File and Printer sharing"

 

I forgot step two in previous post...

 

 

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