08-19-2015 06:25 AM
I also have win 10 and have exactly the same problem. I originally had win 8.1 and there was no problem, since upgrading I regularly get the message "you dont have rights to access" and I am the Administrator. I think its a Microsoft problem, but Canon should give some advice.
08-22-2015 06:47 AM
08-23-2015 06:06 AM
Yes that does work, thank you. However I realise that upgrading to windows 10 has made many (maybe all) my files read-only - new files are not read only- and the folders made before upgrading may be locked. So what I have done is open Documents in file explorer or explorer2 select a folder go to properties got to security and change permissions for Home Users and anybody else who needs to save files - I gave full comtrol on many folders in Documents. THis solved y problem for the printer, scanner and saving files in word. I have no idea why Microsoft did this.
09-02-2015 10:44 AM
Worked for me too - changed file location to Google Drive. Thanks a lot. One of several issues caused by Windows 10 denying access to files. This affects lots of people and Microsoft seem to have no interest in fixing the problem. One guy was told he would need to pay for help if he wanted to fix it! So much for reliable software...
09-05-2015 03:28 PM
W10 still shows the folders as read only, but will let me scan into them. Quite odd. Any folder I create is Read-only, but I can create files. Tried to apply to C:, and is successful except for certain system folders and files.