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JIS
New Contributor
Posts: 2
Registered: ‎08-18-2015
Accepted Solution

error message Code:9,244,3

I cannot scan since downloading Windows 10.  It says: You don't have the required privileges to access the specified folder Code 9,244,3

New Contributor
Posts: 4
Registered: ‎08-16-2015

Re: error message Code:9,244,3

I posted about this a few days ago & no response yet. Smiley Sad
New Contributor
Posts: 1
Registered: ‎03-12-2015

Re: error message Code:9,244,3

I also have win 10 and have exactly the same problem.  I originally had win 8.1 and there was no problem, since upgrading I regularly get the message "you dont have rights to access" and I am the Administrator. I think its a Microsoft problem, but Canon should give some advice. 

New Contributor
Posts: 1
Registered: ‎08-22-2015

Re: error message Code:9,244,3

I have found a solution to this, i think. In your scanner settings, change the destination folder of your scans - where they are being scanned to & where you save them to. I t has worked for me. I hope it works for you. Please respond if it does. from ozexpat
JIS
New Contributor
Posts: 2
Registered: ‎08-18-2015

Re: error message Code:9,244,3

Thank you.  I can now scan again! Now just have to see if Icloud will work if I reinstall it! I didn't realise Windows 10 would be so difficult.

New Contributor
Posts: 4
Registered: ‎08-16-2015

Re: error message Code:9,244,3

Thank you so much!  Yes, it worked!

New Contributor
Posts: 2
Registered: ‎08-23-2015

Re: error message Code:9,244,3

 Yes that does work, thank you.  However I realise that upgrading to windows 10 has made many (maybe all) my files read-only - new files are not read only- and the folders made before upgrading may be locked.  So what I have done is open  Documents in file explorer or explorer2 select a folder go to properties got to security and change permissions for Home Users and anybody else who needs to save files - I gave full comtrol on many folders in Documents.  THis solved y problem for the printer, scanner and saving files in word. I have no idea why Microsoft did this. 

DDB
New Contributor
Posts: 1
Registered: ‎09-01-2015

Re: error message Code:9,244,3

didn't work for me. does canon or microsoft eventually fix problems posted here?
New Contributor
Posts: 1
Registered: ‎09-02-2015

Re: error message Code:9,244,3

Worked for me too - changed file location to Google Drive. Thanks a lot. One of several issues caused by Windows 10 denying access to files. This affects lots of people and Microsoft seem to have no interest in fixing the problem. One guy was told he would need to pay for help if he wanted to fix it! So much for reliable software...

New Contributor
Posts: 4
Registered: ‎07-21-2015

Re: error message Code:9,244,3

W10 still shows the folders as read only, but will let me scan into them. Quite odd. Any folder I create is Read-only, but I can create files. Tried to apply to C:, and is successful except for certain system folders and files. 

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