Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎10-29-2013

error code 6A80

How can I fix error code 6A80 on a Pixma MX870

Product Expert
Posts: 215
Registered: ‎08-07-2013

Re: error code 6A80

Hi jimcanoe,


First, check for anything that may be jammed inside the printer (paper or another object like a pen or paper clip).  If the printer looks clear, follow these steps to reset the printer.


  1. Turn the printer off with the Power button
  2. Disconnect the data cable from the printer.
  3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in.
  4. Turn the printer back on.

If the error returns, then the printer will need to be serviced. Please feel free to Contact Us for your service options.


Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement